Tivoli Hotels & Resorts are fully aware of the influence hotel operations have n the three pillars of sustainability – economic, social and environmental. Therefore, we are committed to managing and continually improving our operations so as to:

- Exceed guest expectations.
      Promoting training and providing information for staff.
      Promoting health and food safety, implementing the HACCP (Hazard Analysis Critical Control Point) system.

- Minimize safety risks.
      Providing suitable responses for possible emergency scenarios.
      Promoting accident avoidance programmes.

- Minimize negative environmental impact.
      Optimizing the use of natural resources.
      Correctly managing waste.
      Adopting a strategy for Voluntary Carbon Management.

- Contribute to the social and economic development of the community.
     Promoting and participating in social responsibility programmes.

We inform all staff, business partners and the public about our policies so that they are understood and coherent practices are implemented, fully meeting the requirements of the ISO 9001, ISO 14001 and OHSAS 18001 standards, applicable legislation and and further requirements that must be met by the organization.